At SOFTwarfare®, LLC, our objective is to defend your assets from cyber attacks. The following
Privacy Statement outlines SOFTwarfare®’s methodology for how we collect, use, share, and otherwise process information relating to individuals (i.e. “Personal Data”), and your rights and choices regarding our processing of your Personal Data. A reference to “SOFTwarfare®,” “we,” “us,” “our,” or the “Company” is a reference to Softwarfare LLC.
1. Processing activities covered
This Privacy Statement applies to the following processing activities:
When applications are provided by us and the application links to this Privacy Statement, this
Privacy Statement applies. When applications are provided by third parties, the privacy statement of the third party applies, and this Privacy Statement does not apply. Our websites may contain links to other websites, applications and services maintained by third parties. The information practices of such other services are governed by the third-party privacy statements, which we encourage you to review to better fully-understand those third parties’ privacy practices.
2. Responsible SOFTwarfare® entity
SOFTwarfare® is the controller of your Personal Data and responsible for the collection,
processing and disclosure of your Personal Data as described in this Privacy Statement, unless
expressly specified otherwise. This Privacy Statement does not apply to the extent we offer our customers the SOFTwarfare® Platform, through which our customers may collect and process Personal Data from individuals.
3. What Personal Data do we collect?
The Personal Data we collect directly from you may include the following:
We may collect information about you from other sources, including third parties from whom we
have purchased Personal Data, and combine this information with Personal Data provided by
you. This helps us to update, expand and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you. In particular, we collect Personal Data from the following sources:
4. What device and usage data we process
We use common information-gathering tools, such as log files, cookies, web beacons and similar technologies to automatically collect information, which may contain Personal Data, from your computer or mobile device as you navigate our websites or interact with emails we have sent you.
4.1 Log Files
As is true of most websites, we gather certain information automatically via log files. This
collected information may include your Internet Protocol (IP) address (or proxy server), device
and application identification numbers, your location, your browser type, your Internet service
provider and/or mobile carrier, the pages and files you viewed, your searches, your operating
system and system configuration information, and date/time stamps associated with your usage.
This information is used to analyze overall trends to help us provide and improve our websites
and to guarantee their security and continued proper functioning. We also collect IP addresses
from users when they log into the services as part of SOFTwarfare®’s security features.
4.2 Cookies, web beacons and other tracking technologies
We use cookies and similar technologies such as web beacons, tags and Javascript alone or in
conjunction with cookies to compile information about usage of our websites and interaction
with emails from us.
When you visit our websites, our servers or an authorized third party may place a cookie on your
browser, which can collect information, including Personal Data, about your online activities
over time and across different sites. Cookies allow us to track overall usage, determine areas that
you prefer, make your usage easier by recognizing you and providing you with a customized
experience.
We use both session-based and persistent cookies. Session cookies exist only during one session
and disappear from your computer when you close your browser software or turn off your
computer. Persistent cookies remain on your computer or device after you close your browser or
turn off your computer. You can control the use of cookies at the individual browser level, but if
you choose to disable cookies, it may limit your use of certain features or functions on our
websites or services. To opt-out from tracking by Google Analytics, please use the specific opt-
out mechanism as indicated further below.
We also use web beacons on our websites. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to one of our websites. Such tracking technologies are used to operate and improve our websites and email
communications and track the clicking of links or opening of emails.
The following sets out how we use different categories of cookies and similar technologies, as
well as information on your options for managing the settings for the data collection by these
technologies:
Required Cookies:
Required cookies enable you to navigate our websites and use their features, such as accessing
secure areas of the websites.
If you have chosen to identify yourself to us, we may place on your browser a cookie that allows
us to uniquely identify you when you are logged into the websites and to process your online
transactions and requests.
Managing Required Cookies:
Required cookies are essential to operate the websites there is no option to opt out of these
cookies. Please refrain from using our site if you do not consent to these cookies.
Functional Cookies:
Functional cookies allow us to remember information you have entered or choices you make
(such as your username, language, or your region) and provide enhanced, more personal features. Functional cookies may also be used to improve how our websites function and to help us provide you with more relevant messages, including marketing communications. These cookies collect information about how our websites are used, including which pages are viewed most often.
We may use our own technology or third-party technology to track and analyze usage and
volume statistical information to provide enhanced interactions and more relevant
communications, and to track the performance of our advertisements.
In particular, we use Google Analytics ('Google Analytics'), a web analytics service provided by
Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies to help us analyze how our websites are used, including the number of visitors, the websites visitors have come from, and the pages they visit. This information is used by us to improve our websites.
SOFTwarfare® may also utilize HTML5 local storage or Flash cookies for these purposes. Flash
cookies and HTML local storage are different from browser cookies because of the amount of,
type of, and how data is stored.
Managing Functional Cookies:
To manage the use of functional cookies on our websites, consult your individual browser
settings for cookies. Note that opting out may impact the functionality you receive when using
our websites.
4.5 Social Media Features
Our websites may use social media features, such as the Facebook “like” button, the “Tweet”
button and other sharing widgets (“Social Media Features”). You may be given the option by
such Social Media Features to post information about your activities on a website to a profile
page of yours that is provided by a third-party social media network in order to share with others
within your network. Social Media Features are either hosted by the respective social media
network or hosted directly on our website. To the extent the Social Media Features are hosted by
the respective social media networks, the latter may receive information that you have visited our
website from your IP address. If you are logged into your social media account, it is possible that
the respective social media network can link your visit of our websites with your social media
profile.
Our sites may allow you to log in using sign-in services such as Facebook Connect. These
services will authenticate your identity and provide you the option to share certain Personal Data
with us such as your name and email address to pre-populate our sign-up form.
Your interactions with Social Media Features are governed by the privacy policies of the
companies providing the relevant Social Media Features.
5. Purposes for which we process Personal Data and the legal basis on which we rely.
We collect and process your Personal Data for the purposes and on the legal bases identified in
the following:
6. Who do we share Personal Data with?
We may share your Personal Data with the following recipients:
7. International transfer of information collected
Your Personal Data may be collected, transferred to and stored by us in the United States and by
our affiliates in other countries where we operate.
Therefore, your Personal Data may be processed outside the EEA, and in countries which are not
subject to an adequacy decision by the European Commission and which may not provide for the
same level of data protection in the EEA. In this event, we will ensure that such recipient offers
an adequate level of protection, for instance by entering into standard contractual clauses for the
transfer of data as approved by the European Commission (Art. 46 GDPR), or we will ask you
for your prior consent to such international data transfers.
8. Children
Our websites are not directed at children. We do not knowingly collect Personal Data from
children under the age of 18. If you are a parent or guardian and believe your child has provided
us with Personal Data without your consent, please contact us as described in the “Contacting
Us” section below and we will take steps to delete such Personal Data from our systems.
9. How long do we keep your Personal Data?
We may retain your Personal Data for a period of time consistent with the original purpose of
collection (see 'Purposes for which we process Personal Data and on what legal basis. We determine the appropriate retention period for Personal Data on the basis of the amount, nature, and sensitivity of your Personal Data, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of the processing through other means, as well as the applicable legal requirements (such as applicable statutes of limitation).
After expiry of the retention periods, your Personal Data will be deleted. If there is any
information that we are unable, for technical reasons, to delete entirely from our systems, we will
put in place appropriate measures to prevent any further use of the data.
10. Your rights relating to your Personal Data
10.1 Your rights
You have certain rights regarding your Personal Data, subject to local data protection laws.
These may include the following rights:
10.2 How to exercise your rights
To exercise your rights, please contact us in accordance with the “Contacting Us” section below.
We try to respond to legitimate requests within one month and will contact you if we need
additional information from you in order to honor your request. Occasionally it may take us
longer than a month, considering the complexity and number of requests we receive. If you are
an employee of a SOFTwarfare® customer, we recommend you contact your company’s system
administrator for assistance in correcting or updating your information.
In addition, if you have registered for an account with us, you may generally update your user
settings, profile, organization’s settings or event registration by logging into the applicable
website with your username and password and editing your settings or profile. To update your
billing information, discontinue your account, and/or request return or deletion of your Personal
Data and other information associated with your account, please contact us.
10.3 Your rights relating to Customer Data
As described above, we may also process Personal Data in the role of a processor (see
'Responsible SOFTwarfare® entity' section above). If your data has been submitted to us by a
SOFTwarfare® customer and you wish to exercise any rights you may have under applicable
data protection laws, please inquire with our customer directly. Because we may only access our
customer’s data upon instruction from the respective customer, if you wish to make your request
directly to us, please provide the name of the SOFTwarfare ® customer who submitted your data
when you contact us. We will refer your request to that customer and will support them as
needed in responding to your request within a reasonable timeframe.
10.4 Your preferences for marketing communications
If we process your Personal Data for the purpose of sending you marketing communications, you
may manage your receipt of marketing and non-transactional communications from us by
clicking on the “unsubscribe” link located on the bottom of our marketing emails. Additionally,
you may unsubscribe by contacting us using the information in the “Contacting Us" section
below. Please note that opting-out of marketing communications does not opt you out of
receiving important business communications related to your current relationship with us, such
as information about your subscriptions or event registrations, service announcements or security
information.
11. Security
We take precautions including organizational, technical, and physical measures, to help
safeguard against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of,
or access to, the Personal Data we process or use.
While we follow generally accepted standards to protect Personal Data, no method of storage or
transmission is 100% secure. You are solely responsible for protecting your password, limiting
access to your devices, and signing out of websites after your sessions. If you have any questions
about the security of our websites, please contact us via the “Contacting Us” section below.
12. Changes to this Privacy Statement
We will update this Privacy Statement from time to time to reflect changes in our practices,
technology, legal requirements and other factors. If we do, we will update the “effective date” at
the top of this Privacy Statement. If we make an update, we may provide you with notice prior to
the update taking effect, such as by posting a conspicuous notice on our website or by contacting
you using the email address you provided.
We encourage you to periodically review this Privacy Statement to stay informed about our
collection, processing and sharing of your Personal Data.